FAQ

Frequently Asked Questions for your additional information.
If, you require further assistance about our service, procedures or simply need some friendly advice prior to ordering your handmade portrait, please do not hesitate to contact our customer service team. We are ready to help!

Depending on complexity and size, please allow our artists 3-7 business days to complete your painting. If you need changes to your painting, it will take an additional 2-4 days. Our portrait artists will ship the completed and approved oil painting directly to the address indicated by you in the order from. The shipping will just take a few days. If you need your portrait painting or oil painting reproduction even faster, please contact us to discuss the options or select the express service option during checkout. Very complex and large paintings may take a bit longer.
Yes it is. All the information gathered through our secure server will be used solely to process your orders. We don’t rent, sell, or share personal information about you with other people or companies.
We will turn any of your photos into a beautiful oil painting. For example, pictures of your wedding, children, parents, grandparents, pets, events, sports cars, etc. If you are interested in a quality replica of a famous painting that is not shown in our catalog, simply send us the name or a photo of it. We also do portrait paintings in different styles, such as Lichtenstein, Warhol, Pop Art and Retro. Just upload your portrait photo and a sample of the style type you selected, and we will create your painting out of it. Our free photo editing makes a lot of creative ideas easy to realize. We can change the background of your photo or bring back to life old black and white photos. Also, photo montage is free, and we can make one combined painting out of several of your favorite photos. People, animals or objects can be eliminated or added. Hair-style, backgrounds and clothing colors can be altered. Shadows can be removed. Our artists can merge images from different photos to make a single painting. A new trend is to change faces of famous masterpieces to faces of friends or family – a great gift idea. We are always happy to fulfill special requests for any kind of paintings, just simply contact us and let us discuss your wishes.

Depending on complexity and size, please allow our artists 3-7 business days to complete your painting. If you need changes to your painting, it will take an additional 2-4 days. Our portrait artists will ship the completed and approved oil painting directly to the address indicated by you in the order from. The shipping will just take a few days. If you need your portrait painting or oil painting reproduction even faster, please contact us to discuss the options or select the express service option during checkout. Very complex and large paintings may take a bit longer.

The following are the Delivery Options
1.  By Registered Post
2.  By VPP
3.  By Speed Post
4.  By TVS Cargo Service
5.  By Courier
First Flight (more)
DTDC (more)
Professional Courier (more)
Speed and Safe (more)
Blue Dart (more)
DHL Worldwide Express (For international delivery) (more)